Our patient experience team is always on the job. That job is “wow-ing” our patients before their visit to Johns Hopkins, while they’re here and when they return home—at every step of their journey with us. Amel Elshinawi, our patient experience manager, says, “Improving the care we provide to patients is a continuous process. Our(...)
Patient Safety
Providing Aid When Disaster Strikes (Twice)
Posted by | Collaboration, Health System Sustainability, Patient Safety, Primary CareBack-to-back in September 2017, two Category 5 hurricanes slammed the U.S. Virgin Islands. In the months that followed, three waves of the Johns Hopkins Go Team—a response team of the Office of Critical Event Preparedness and Response—traveled to St. John to provide hands-on medical care and bring much-needed supplies and medicines. As the territory is(...)
We’re Our Global Affiliates’ Emergency Contact
Posted by | Collaboration, Latin America, Patient Care, Patient SafetyMedical emergencies can happen at any moment. Our affiliates in Panama and Brazil asked to work with us to elevate their emergency care, wanting to ensure they could offer high-quality services supported by the right infrastructure and clinical protocols. After collaborating with Johns Hopkins emergency medicine experts, in 2017 Pacífica Salud Hospital Punta Pacífica opened(...)
Our 20-Year Global Ambassadorship
Posted by | Academic Medicine, Asia Pacific, Clinical Program Development, Collaboration, Europe, Health Innovation, Health System Sustainability, Latin America, Medical Education, Middle East, Patient Care, Patient Safety, ResearchIn 1998, Johns Hopkins Medicine established a global ambassador, Johns Hopkins Medicine International, to take its mission worldwide. Since then, we’ve worked to help Johns Hopkins Medicine emerge as a pioneer in international collaborative health. Today, we deliver the promise of medicine to people across the globe—through culturally sensitive care at Johns Hopkins Medicine in(...)
Realizing the Mission: Introducing Our Impact Report
Posted by | Academic Medicine, Clinical Program Development, Collaboration, Health Care Jobs, Health Care Leadership Development, Health Innovation, Health System Sustainability, Latin America, Medical Education, Medical Technology, Middle East, Nurse Development, Patient Care, Patient Safety, ResearchIn 1998, with just a handful of staff, Johns Hopkins Medicine established a global ambassador, Johns Hopkins Medicine International (JHI), to take its mission worldwide: improving the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Since then, we’ve grown to help Johns Hopkins(...)
House Calls and Health Care Today
Posted by | Care Providers, Collaboration, Health System Sustainability, Patient Care, Patient SafetyBy Mary Myers Traditional hospitals today account for about a third of all medical spending—an incredible $1.1 trillion. However, during this era of consolidation across health care, we are seeing a steep decline in inpatient facilities. In fact, 20 percent fewer hospitals are operating in the United States than 35 years ago, and they are(...)
Talking Turkey on Cancer Care
Posted by | Clinical Program Development, Collaboration, Europe, Patient Care, Patient SafetyBy Dr. Hişam Alahdab Anadolu Medical Center—an acute-care hospital on the outskirts of Istanbul—recently became the first health care institution in Turkey and the region to earn accreditation from the Organization of European Cancer Institutes (OECI) as a clinical cancer center. The OECI is the only organization recognized in Europe for the high standards of(...)
When Local Care Can’t Do It All
Posted by | Clinical Program Development, Collaboration, Health Care Leadership Development, Health Innovation, Medical Education, Medical Technology, Nurse Development, Patient Care, Patient Safety, Precision Medicine, ResearchWhen you’re ill, it’s a struggle just to change out of your pajamas or heat up a cup of tea. Going into work is out of the question. For patients who are critically ill, traveling for care can feel unbearable. Patients would rather receive treatment locally, where they have family support and can recuperate in(...)
The Business Case for Clinical Excellence
Posted by | Clinical Program Development, Collaboration, Health Innovation, Health System Sustainability, Patient SafetyIn the complex and continually changing environment of health care, some institutions—including Johns Hopkins—are differentiating themselves by establishing niche programs that deliver world-class care on selected fronts. Known as centers of excellence, these programs provide patients with specialized expertise and resources, and they offer advantages both within and between health care institutions. Patient-Centered Care In(...)
Unraveling Irrationality in Heath Care
Posted by | Health Innovation, Patient Care, Patient Safety, ResearchReasoning defines human intelligence, yet we all too often make choices that utterly defy logic. We’re impatient or irrational—or both—even when it comes to ensuring our own good health. An earlier post covered the huge risk of overprescribing antibiotics. Overuse exposes patients to potentially dangerous side effects, wastes resources, increases antibiotic resistance and spurs the(...)